Flood / Water Damage (Water Damage Restoration) and speciality drying
24-Hour Emergency Service
When a room or building floods or is inundated with water, expert assistance from a qualified, experienced restorer is required to minimise the loss. A logical approach is required.
Do this immediately
If the cause is a leaking or burst pipe, turn off the water supply, to help contain the damage.
Turn off or isolate the power supply to your house, to prevent electric shock and never stand in water with the power on.
If possible move or place plastic or alfoil under the legs of any furniture that may be damaged or cause damage such as timber dye stains to carpet.
Call your Insurance Company and advise them of the event. Be sure to note the claim or reference number. Once notified some Insurers will send your job automatically to us, but to be sure that help is on the way give us a call.
When water enters a building, the carpet is not the only thing affected. Floors, walls, sub-floor cavities, internal structures and contents can be affected. We have specialised detection equipment that allows us to identify the extent of the ingress. We aim to fully restore your property and contents quickly and safely. Applying structural drying formulas and techniques and employing specialised drying equipment we have saved thousands of our client’s valuable assets. In the event that items require replacement we can provide a full report for your Insurer.
In a Category 3 or raw sewage loss a threat to human health exists. Damage to materials may be immediate or develop over time. In some cases wall cavities may need to be opened to allow for complete decontamination.
It is imperative that correct procedures are followed and that microbial testing is conducted to confirm that the decontamination was complete and successful.